PRIVACY POLICY

Data Controller: Sol Marco
Purpose: Provision of online services, web user management, and commercial communications related to our services.
Legal Basis: Explicit consent and legitimate interest.
Recipients: Data is not shared with third parties unless legally required.
Rights: Access, rectify, and delete data, as well as other rights detailed in the additional information.

At E-mociona, we strive to provide you with the best possible experience through our products and services. In some cases, collecting information is necessary to achieve this. We value your privacy and believe in being transparent about how we handle your data.

In accordance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter “GDPR”), regarding the protection of natural persons concerning the processing of personal data and the free movement of such data, and Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce (hereinafter “LSSI”), Sol Marco, as the Data Controller, informs users that their personal data will be included in an automated file.

Our commitment starts with ensuring the following:

• Your data is collected to improve your user experience, tailored to your interests and needs.
• We are transparent about what data we collect and why.
• We will always comply with the applicable laws when using your personal information and will request your consent when necessary.
• Your data belongs to you; if you decide not to authorize its processing, you can request that we stop using it.
• Our top priority is your security, and we will treat your data in compliance with European regulations.

If you wish to learn more about how we handle your data, please consult the sections below:

WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

Identity: Sol Marco
Registered Address: Calle Cristo 6
Tax ID: 02641812D
Email: smarco@e-mociona.com

E-mociona has designated a Data Protection Officer or an internal contact person within the organization. For queries related to your personal data, you can reach out via email at smarco@e-mociona.com

WHAT PERSONAL DATA DO WE COLLECT?

The personal data you may provide includes:

Name, address, and date of birth.
Phone number and email address.
Location data.
Payment and refund information.
IP address, date and time of access to our services, browser type, and operating system details.

Any additional information you choose to share with us.

In some cases, completing a registration form is mandatory to access specific services offered on the website. Failure to provide the required personal data or accept this privacy policy may prevent you from subscribing, registering, or participating in promotions requiring personal data.

WHY AND FOR WHAT PURPOSES DO WE PROCESS YOUR DATA?

At E-mociona, we process the information provided by individuals for the following purposes:

• To manage orders or contracts for our services, whether online or in physical stores.
• To handle information requests.
• To carry out commercial activities, maintain user relationships, and manage services provided through the website. This may include automatic evaluations, profiling, and segmentation to tailor the user experience.
• To organize and manage contests, sweepstakes, or promotional activities.
• In certain cases, to provide information to authorities or third parties for audit purposes and to handle customer claims or administrative requests.

All personal data collected will form part of our Record of Processing Activities (RPA) updated regularly in compliance with the GDPR.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?

The processing of your data may be based on:

Consent from the user for the contracting of services, filling out contact forms, information requests, or subscribing to newsletters.

Legitimate interest for direct marketing actions and explicit consent for automated evaluations and profiling.

Legal obligations for fraud prevention, communication with public authorities, and handling third-party claims.

HOW LONG DO WE KEEP YOUR DATA?

Data will be processed for as long as necessary to fulfill the purposes for which it was collected (e.g., during the commercial relationship) and to meet legal obligations arising from data processing.

WHO DO WE SHARE YOUR DATA WITH?

E-mociona only shares user data with third parties when absolutely necessary. Data will never be sold. External service providers (e.g., payment processors or delivery companies) may use the data to provide the required services but will not use it for their own purposes or share it with others.

E-mociona ensures that third-party service providers respect confidentiality and have adequate measures in place to protect personal data.

In some cases, the law may require us to disclose data to public authorities or other entities, in which case only the minimum necessary information will be provided.

WHERE IS YOUR DATA STORED?

In general, data is stored within the EU. If transferred to a non-EU entity, we ensure they provide adequate protection, either through Binding Corporate Rules (BCR) or adherence to the «Privacy Shield.»

WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

You can contact us to exercise your rights by emailing smarco@e-mociona.com.

Under the GDPR, you may:

• Access your personal data.
• Rectify incorrect or outdated data.
• Delete your data (right to be forgotten).
• Restrict data processing.
• Object to the processing of your data.
• Request data portability to receive your information in a commonly used, machine-readable format.
• Challenge automated decisions affecting you significantly.

In some cases, requests may be denied if they conflict with legal obligations. Complaints about data processing can be submitted to the relevant data protection authority.

ARE MINORS’ DATA PROCESSED?

Our services are not specifically targeted at minors. If minors under 14 years of age use our services, consent from legal guardians is required.

HOW DO WE PROTECT YOUR DATA?

E-mociona employs legally required security measures to protect personal data from loss, misuse, unauthorized access, or theft.

LINKS TO OTHER WEBSITES

Our website may contain links to third-party websites. Clicking on these links will subject you to the privacy policies of those websites, for which E-mociona assumes no responsibility.

COOKIES

E-mociona uses cookies to optimize your browsing experience. For more details, see our Cookie Policy.

CAN THE PRIVACY POLICY BE MODIFIED?

This privacy policy may be updated periodically. We recommend reviewing it regularly.